Frequently Asked Questions
Everything you need to know about our simple, delicious snacks.
What makes 'That's it.' snacks different from other fruit bars?
We believe in total transparency. Our snacks are made with two ingredients or fewer—just real fruit and nothing else. No added sugars, purees, juices, or concentrates.
Are your products suitable for people with food allergies?
Yes, our products are manufactured in a dedicated facility that is free from the top 12 allergens, including peanuts, tree nuts, dairy, eggs, soy, and wheat.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working hard to bring our snacks to more countries in the near future.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrived damaged or if you are unsatisfied with the quality, please contact our support team within 14 days for a replacement or refund.
Are 'That's it.' bars Non-GMO and Vegan?
Absolutely. All of our products are Non-GMO Project Verified, Certified Vegan, and OU Kosher certified.