Returns & Exchanges
At That's it., we stand by the quality of our fruit bars and snacks; if you are not completely satisfied with your purchase, we offer a 30-day satisfaction guarantee for all products ordered through our website.
Return Process
- 1.Initiate Your Request
Contact our customer support team within 30 days of your delivery date with your order number and the specific reason for your return or exchange.
- 2.Review and Approval
Our team will review your request to ensure it meets our quality standards and food safety guidelines before providing a return authorization or credit.
- 3.Packaging and Shipment
If a physical return is required, securely pack the items in their original packaging and use the prepaid shipping label provided by our team.
- 4.Refund Processing
Once your request is processed, a refund will be issued to your original payment method or a replacement shipment will be dispatched within 5-7 business days.